VoIP & Telecommunications

Our VoIP & Telecommunications service helps businesses navigate the complex world of communication systems to ensure they are getting the most out of their investment in these technologies.

About service

Accelerate connections that matter.

We understand that communication plays a crucial role in the success of your business, and that’s why we help you choose the right technology tailored to your specific needs, set it up, and train your staff to use it efficiently.

Our VoIP & Telecommunications service covers a wide range of solutions, including IP telephony, video conferencing, unified messaging, collaboration tools, Contact Centre, SIP Trunking, Direct Routing and more. We also provide ongoing support and maintenance to ensure that your system is always up and running smoothly.

Whether you’re a small business or a large enterprise, we can help you achieve seamless communication and collaboration across your organisation.

Enable hybrid communications.

We help businesses navigate the complex world of communication systems to ensure they are getting the most out of their investment in these technologies.

How we Work

Our VoIP & Telecommunications engagement stages

1. Needs Assessment

We help you assess your communication needs and determine which solutions are best suited to your requirements. This can include evaluating factors such as call volume, call quality, scalability, and integration with existing systems.

2. Vendor Selection

With so many VoIP and UC vendors in the market, it can be challenging for businesses to choose the right provider. We help you evaluate different vendors and their offerings, and make an informed decision based on factors such as pricing, features, and reliability.

3. Implementation

Implementing a new VoIP or UC system can be complex and time-consuming. We help you plan and execute a smooth implementation process, ensuring that the new system is properly integrated with existing systems and that employees are trained on how to use it.

4. Optimisation

Once a VoIP or UC system is in place, it's important to ensure that it is optimised for maximum performance and efficiency. We help you identify areas for improvement and recommend solutions to optimise your communication systems.

5. Support & Maintainance

VoIP and UC systems require ongoing support and maintenance to ensure that they continue to perform at their best. We provide ongoing support and maintenance services to help keep your communication systems running smoothly.

Other services

Digital Strategy & Architecture

As a trusted partner with comprehensive experience in transformation program leadership, we can guide you in shaping and implementing your organisation’s digital journey end-to-end.

Process Automation

Our process automation service helps businesses improve their operations, increase competitiveness, and achieve strategic objectives by identifying opportunities for automation, selecting appropriate technology, and developing implementation roadmaps.

CRM Advisory & Implementation

Our CRM service helps businesses select, design, implement, and optimise solutions that enable them improve customer engagement, retention, and loyalty while reducing costs, and increasing revenue.