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Criminals impersonate professional firms to steal money and personal details, and the National Fraud Intelligence Bureau reports organised impersonation scams targeting businesses across the UK. This page sets out how genuine Intelance contact works, what we will never ask you to do, and exactly what to do if a suspicious message arrives.
Four facts identify every real communication from us. Anything that does not match them is not from Intelance.
Our registered details are on the Companies House register and on the About page.
If a message asks for any of the following in our name, it is a scam. Delete it and report it.
We never ask you to share a user ID, password or memorable information, by any channel.
We never send messages with direct links asking for personal or banking information.
We never use personal mobile numbers, WhatsApp or personal email addresses for company business.
Genuine invoices come from engagements you already know about. We never change payment details by a sudden email.
We never ask candidates for a fee for an application, an interview or an offer, and we do not recruit through unsolicited chat messages.
Most scam messages give themselves away. These are the checks worth making before you reply to anything.
Be careful with any unexpected message, even from a name you know. Verify before you reply, using a number you already trust.
Links and attachments are how fraudsters reach your device. If you are not sure, do not reply, do not click, just delete it.
Scam messages often have spelling mistakes, odd phrasing and a messy layout. Read carefully before you act.
A genuine message is calm. Threats, deadlines and warnings about your account are designed to make you act without thinking.
A genuine Intelance email comes from an address ending @intelance.co.uk and uses your name. Check the full sender address rather than just the display name.
If an invoice or a change of bank details arrives by email, confirm it first on a number you already trust rather than one printed in the message.
Four steps, in order. They protect you first and help stop the scam being used on someone else.
Do not open attachments, follow links or transfer money. If you have clicked something, change your passwords and run a virus scan.
Type intelance.co.uk directly into your browser or call +44 20 3985 5809. Do not use numbers or addresses from the suspicious message.
Forward the message to legal@intelance.co.uk. We investigate every report of our name being misused.
Report fraud to Action Fraud on 0300 123 2040 or at actionfraud.police.uk. Forward scam emails to report@phishing.gov.uk and scam texts to 7726, free of charge.
Impartial UK organisations for advice, protection and reporting.
Genuine Intelance messages come only from addresses ending @intelance.co.uk, and intelance.co.uk is our only registered domain. We never use personal mobile numbers or WhatsApp for company business. If you are unsure, do not reply: call +44 20 3985 5809 or forward the message to legal@intelance.co.uk and we will confirm whether it is real.
No. We never send messages with links asking you to sign in or hand over personal or banking details, and we never announce changes to payment details by a sudden email. Genuine invoices relate to engagements you already know about, and you can always confirm one by calling our published number.
No. We never ask candidates for a fee for an application, an interview or an offer, and we do not recruit through unsolicited chat messages. Any message asking you to pay to work with Intelance is a scam.
Forward it to legal@intelance.co.uk, and we will investigate. You can also report it to Action Fraud on 0300 123 2040 or at actionfraud.police.uk, forward scam emails to report@phishing.gov.uk, and forward scam texts to 7726.
https://www.intelance.co.uk is our only website and intelance.co.uk is our only registered domain. Our registered company is Intelance Digital Enablement Services Ltd, Companies House number 10817537.